Refund policy

Returns & Exchanges

All sales are final. If you have an issue with your item, contact Lucio Battisti Inc and we will work with you to resolve your issue. You must notify us within 7 days of receipt of your item if you have any issues. Should we need to inspect the item, you will be responsible for returning the item using an insured courier at your own expense. The item must be in its original packaging in unused, unworn condition. We reserve the right to refuse any items for repair or exchange if we suspect that the item was intentionally damaged or misused.

Repairs

We offer full service jewelry repairs. Every piece of jewelry is subject to different wear and tear.

We will happily service your jewelry at any time. Contact us for shipping instructions. You will receive a repair quote once we receive the item.