Shipping policy

Order Processing Time

In-stock items will ship within 2-4 business days after purchase. Custom items will ship within 4-6 weeks after final design approval. You will receive order tracking information via email when your order has been sent.

Domestic USA Shipping

All items are shipped via insured couriers. A signature will be required upon delivery. We are not responsible for missed deliveries or delays once the package is in the courier’s possession. It is your responsibility to communicate with the courier in the instance of a missed delivery or package delay. If your package is returned to Lucio Battisti Inc for any reason, you will be responsible for shipping charges to reship your order.

International Shipping

You are responsible for any and all brokerage fees, import and customs fees, VATs, applicable tariffs and/or any additional charges issued by the destination country. Lucio Battisti Inc is not responsible for any of the aforementioned fees. The international shipment recipient is the importer of record and is responsible for complying with all laws and regulations of the destination country. Lucio Battisti Inc is not responsible for any package delays due to customs issues. Any and all costs incurred on a refused delivery are the responsibility of the purchaser.

Taxes

Sales tax will be calculated at checkout. All orders shipped within New York State are subject to New York State sales tax.